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Amsterdam Smart City

Connecting platform with 8000+ knowledge experts makes Amsterdam more livable

Amsterdam Smart City is the innovation platform that connects changemakers to shape the cities of the future together. It is a collaboration between governments, companies, knowledge institutions, and residents. Amsterdam Smart City (ASC) has been an independent platform since 2009 for jointly addressing urban challenges and for learning by doing and experimenting. Technology and data are supporting tools in this. It is a public-private partnership with 20 partners and an international community of more than 8000 members.

The Challenge

Connecting Urban Experts Focused on Their Own Innovation Work

Bringing together urban experts from all levels and sectors of the city to collaborate on innovative solutions for better streets, neighborhoods, and cities: that is the mission. The main objectives for the platform are:

  1. Increase interaction between existing members

  2. Highlight innovation activities in the metropolitan area

  3. Make the platform technically independent to facilitate sustainable growth

Our approach

A platform that stimulates interactions

The success of a platform lies in knowing what your functional added value is, and not doing everything else. Amsterdam Smart City is not a social medium (we connect with LinkedIn), it is not an event platform (we link to Eventbrite), and it is also not a funding platform (but feel free to pitch your idea). The platform is purely focused on bringing relevant developments to the surface and increasing the frequency of interactions in the network. Once the connection is made between experts, it naturally follows its course.

No separate channels but a personally relevant feed

Innovation experts do not think in silos and do not have time to search. By decoupling content from theme channels and making tags leading, the right connections between content and members are created. With the personal feed as the core of the UX design, you are one click away from relevant updates. This creates a concise Service Cycle within the platform.

The community knows what 'smart' is

The designed smart button is an open door for encouraging low-threshold interaction. The community determines what is valuable and thus more visible.

An independent sustainable tech stack

Amsterdam Smart City was technically limited by the boundaries of a SaaS platform. Digital Natives prepared a new tech stack for the future, including a new frontend, backend, and user-friendly CMS.

A head start with the Digital Natives Platform Toolkit

With Digital Natives' in-house Platform Toolkit, we quickly create the foundation of a member platform. This allows time to focus on custom features that can make a difference.

Digital branding for a global city

Digital Natives revamped the digital branding of Amsterdam Smart City. A modern style, a new set of illustrations, and a design system that can be easily expanded in the future.

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